FAQ

Yes, we can evaluate your items to assess the metal type and stone types. We do that anytime, at no charge, no appointment needed. If you would like to know the value of the items, we offer appraisals for a fee.

We are located at 16B Conrad Dr., Jackson, TN. If you are traveling south on the Hwy 45 Bypass, turn left onto North Parkway and take the very first right onto Conrad. We are the next building right after the Fast Fuel Gas Station.

Yes. Custom design is one of our specialties. We'll work with you from the first sketch through final polish, sourcing the diamond, building the setting, and keeping you involved at every step.

Yes. We have two in-house jewelers for all kinds of jewelry repair, from ring sizing to stone setting. We repair any gold, silver, or platinum by torch or laser soldering.

We have been a family-owned and operated jewelry store on Conrad Drive since we first opened in 1997.

No, we do not. We have never found an outside financing company whose practices we felt comfortable with for our clients. We do, however, offer layaway. We keep the item until it is paid off, and it only takes 20% down to start.

Yes. We do all our jewelry work in-house, so if you bring the item in the morning, we can have it done by the end of the day. Because our typical repair time is two weeks, we do charge a rush fee.

Yes, the process of rhodium plating rings, often referred to as "dipping," is something we can do in 2–3 days and has a cost of $80.

Yes, we can tighten stones. If the prongs are all in good condition, this is something we do at no charge, while you wait! If your prongs need work, we can do that as well.

Yes, we take trade-in jewelry. Once you have decided on the piece you want, we will assess your jewelry and give you the best deal possible!

We don't offer actual insurance policies. We do offer insurance appraisals that you then take to your homeowners or renters insurance to add to that policy.

Yes. We will weigh your items and give you a price for the metal content based on the current market, while you wait. Complete estate items in good condition may warrant further evaluation and would need to be left here for a quote.

Yes. We carry loose diamonds and can source specific sizes, cuts, qualities, and certifications.

Both. Our in-store jewelry collections are mainly natural stones, but we do have a selection of lab-grown diamonds and jewelry.

King Jewelers is open Monday–Friday, 10am to 5:30pm. Starting after Thanksgiving and until Valentine's Day, we are open Saturday, 10am to 2pm. Closed on Sunday.